Client area
Your documents, your statements of charges, the notices of general meetings and the progress of works on your building : you can look them up at any time, wherever you are, without waiting for our opening hours.
Your condominium online, using your personal login details.
MY D&D ACCESSForgotten your password ? Legal notice
You log in on our secure portal, which opens in a new tab.
Access is reserved for the co-owners of buildings managed by D&D Syndic.
Everything that matters in the life of your building, gathered in one place.
The minutes of general meetings, the règlement de copropriété (the condominium regulations) and your building's contracts, as held in your building's file.
Your calls for funds and your statements of charges, with the apportionment that applies to your unit.
The notice of meeting, the agenda and the accompanying documents. Voting arrangements are those adopted for the meeting in question.
The progress of call-outs and works under way on your building, updated as they are dealt with.
If you do not yet have your login details, fill in the access request form or call us on +352 27 99 72 72.
Do remember to give us the name of your building along with your surname and first name : that lets us find you in the right file and send you your access details.
Telephone service : Mon.–Thu. 9 a.m.–12.30 p.m. · 2 p.m.–5.30 p.m. · Fri. 9 a.m.–12.30 p.m.
Fill in the access request form : it asks for your surname and first name, the name of your building and the address of your unit. We check that you do appear on the list of co-owners, then we open your access.
Your login details are sent to you by email, to the address recorded in your file. If you have just acquired your unit and have not yet given us your contact details, start with the I am a new co-owner form.
Send us your new address in writing at syndic@ddgroup.lu, stating the name of your building. We update your file : your meeting notices, your statements of charges and anything concerning your client area will then go to the right address.
If your old mailbox still works, write to us from it : the request is then easier to match to your file. Failing that, call us on +352 27 99 72 72 ; we will verify your identity with you.
Your access is personal : it is opened for the co-owner, who is our point of contact for the condominium. We recommend that you do not pass your login details to your tenant, or to any third party : your client area holds accounting information that concerns you personally.
You remain free, of course, to pass on to your tenant the documents that concern them. And for a problem in the common areas, they can report it to us directly : the Report an issue form is open to all occupants of the building.